Hybrid AI + Employees
AI Chatting Platform
A unified customer interaction platform where AI and employees collaborate. Employees can upload documents to expand the AI knowledge base and improve response quality over time.
Ideal Use Cases
Support Desks
AI + human collaboration
Service Centers
Handle inquiries at scale
Knowledge-Driven
Structured, accurate responses
Learning System
Improves over time
Business Value
The best of AI efficiency with human expertise and oversight.
- Lower operational overhead via AI-assisted handling and knowledge reuse
- Faster, more consistent customer engagement
- Better team efficiency and reduced training burden
- Improved quality through controlled knowledge updates
Key Features
- Unified platform for AI and employee collaboration
- Document upload to expand AI knowledge base
- Seamless handoff between AI and human agents
- Quality control and response monitoring
- Training reduction through AI assistance
- Secure access controls and governance
How It Works
1
Deploy
Set up the platform with your team
2
Train
Upload documents to build knowledge
3
Collaborate
AI handles routine, humans handle complex
4
Improve
System learns and gets better over time
Frequently Asked Questions
See the Platform in Action
Request a live walkthrough and see how hybrid AI can transform your customer engagement.