Job Description

Job Description

Job Description

About Us

JP Carroll Roofing has been serving Connecticut and Massachusetts since 1987 , with over 20,000 roofs installed and industry-leading warranties of up to 50 years . As proud members of the GAF President's Club , we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We're known for reliability, integrity, and community-focused service across New England. If you're looking to grow your career in a high-performance team with strong values and long-term opportunity, JP Carroll Roofing has a place for you!

Job Title: Installation Manager – JP Carroll Roofing
Location: Milford, CT
Employment Type: Full-Time, Salaried
Compensation: 80,000-95,000 + bonus

About Us:

JP Carroll Roofing is a trusted provider in the home improvement industry, specializing in residential roofing and exterior services. We are committed to delivering top-tier workmanship, reliable service, and exceptional customer care on every project. Our team thrives on integrity, professionalism, and continuous improvement.

Job Overview:

The Installation Manager is responsible for leading and coordinating all aspects of residential installation projects—from scheduling and field supervision to customer communication and quality control. This position oversees field crews, supports office operations, ensures compliance with safety standards, and plays a critical role in delivering a great customer experience.

Key Responsibilities:

Project Execution & Quality Control

• Schedule and coordinate installation crews, equipment, and materials to meet multiple daily project timelines
• Conduct job site inspections to monitor quality, progress, and safety compliance
• Address and resolve project challenges in real-time
• Manage documentation, including permits, change orders, and project notes

Team Leadership

• Supervise Field Project Managers, Repair Technicians, and Production/Administrative staff
• Set clear expectations, provide coaching and feedback, and foster a high-performing team culture
• Approve and oversee hourly time tracking/payroll for field staff

Customer Communication & Satisfaction

• Serve as the primary point of contact for customers throughout their projects
• Conduct final walkthroughs, address concerns, and secure customer signatures on completion forms
• Encourage customer feedback and online reviews

Logistics & Inventory Management

• Order, track, and coordinate delivery of materials and equipment
• Return unused materials for proper inventory management and vendor credit
• Ensure job site readiness and cleanup upon completion

Safety & Compliance

• Enforce all federal, state, and local safety regulations and internal safety policies
• Take prompt action to resolve safety or quality issues on-site
• Support neighborhood outreach efforts ("cloverleafing") to promote local visibility

Qualifications & Skills:

• Experience in project management, construction, or installation roles.
• Strong leadership and team-building skills with the ability to motivate and guide teams.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects simultaneously and prioritize tasks effectively.
• Strong problem-solving and critical-thinking abilities.
• Exceptional customer service skills to ensure a positive client experience.
• Must have a valid driver's license with a good driving record.
• Experience in a skilled trade or home improvement industry is preferred.

Compensation & Benefits:

• Competitive salary based on experience.
• Performance-based bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) with company matching.
• Paid time off and flexible spending accounts.

Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The "Target Salary Compensation" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.

Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.

Target Salary Compensation:

$80,000—$95,000 USD

Benefits:

Full-time employees are eligible to participate in the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on-the-job training

Why Join Us?

At JP Carroll Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we'd love to hear from you!

Apply Today!

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