Job Description

Join to apply for the Network Engineer role at Accenture Join to apply for the Network Engineer role at Accenture Get AI-powered advice on this job and more exclusive features. Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Join us in shaping the future of connectivity! The Edge Network Operations team supports incident and problem management for one of the world's largest edge networks. You will be junior network engineer, collaborating with various teams to keep a network serving billions of users operating smoothly. You will engage with multiple teams to troubleshoot and resolve hardware and software issues in a highly distributed environment, while contributing to process improvement and automation. Your customer service skills combined with technical foundation in server hardware, networks and system administration will be invaluable as you work towards maintaining network operations. We are excited to see how your contributions will help us achieve our goals. Key Responsibilities: Support triage, troubleshooting, and repair of global production networks across ISP Peering and Content Delivery Network (CDN) elements. Services include server repair, software/firmware repairs, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates. Work across global teams in a collaborative formation to engage in complex problem solving, issue management, and root cause analysis utilizing standard procedures. Follow defined procedures and utilize tools to collect data and resolve issues within defined SLAs. Engage with 3rd party vendors, OEMs, and field services to facilitate resolution. Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues. Identify and support development of continuous improvement initiatives across process, tooling, data, or automation. Continuously adapt and evolve with service needs and infrastructure. Basic Qualifications: Minimum 2 years experience in network engineering Minimum 2 years experience in troubleshoot hardware, software, and network connectivity issues using, diagnostics, logs, reports and configurations Minimum 2 years experience in execute MOPs for network and server troubleshooting, triage, and repair Understanding of common server components and software, including Linux OS, BIOS and kernel knowledge Understanding of network routing and switching technologies and protocols including IPV4 IPV6, TCP IP, VLAN, BGP, DNS Familiarity with scripting languages like Python, Linux Unix Shell Familiarity with network and server hardware OEMs including Arista, Juniper, Cisco, HPE Competence to certify on CompTIA, CCNA JNCIP, CCNP JNCIP or equivalent experience preferred Excellent customer service and communication skills Willing to participate in 7 day shift rotation schedule on site in Denver, CO. No remote work option is available High School Diploma or GED Preferred Qualifications: Bachelor's or Associate's Degree Industry certifications including CompTIA, CCNA, JNCIA Telecom or Platform industry experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York/New Jersey or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Hourly Salary Range California $49.50 to $59.50 Colorado $49.50 to $59.50 District of Columbia $49.50 to $59.50 Illinois $49.50 to $59.50 Minnesota $49.50 to $59.50 Maryland $49.50 to $59.50 New York/New Jersey $49.50 to $59.50 Washington $49.50 to $59.50 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement. Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Accenture by 2x Get notified about new Network Engineer jobs in Denver, CO . 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