Job Description

Job role: IT Manager

Duration: 3-6 months - 40 hours a week

Location: Fremont, CA 94536 - Hybrid, 3 days in office

Top Skills

• Security: Strong expertise in cybersecurity practices and protocols.
• Government & Defense: Significant experience within government and defense sectors, including working with the Department of Defense (DoD).
• Startup Experience: Proven ability to develop IT systems and infrastructure from the ground up in dynamic, fast-paced startup environments.
• High Compliance Environment: Skilled in building and maintaining IT systems compliant with stringent regulatory frameworks.
• AWS Expertise: Fluent in AWS technologies, with hands-on experience in managing cloud infrastructure.

Technical Skills

• Advanced knowledge of AWS cloud technologies.
• Understanding and implementation of compliance frameworks such as NIST 800-171, NIST 800-53, and CMMC.
• Proficient in providing Senior IT support across systems, networks, and infrastructure.

Interview Process

• Interviews will take place over the next month or two, with anticipated scheduling in November (1st week).
• The process will involve 1 2 virtual interviews.

Position Overview
The client is seeking both contractors and full-time IT professionals to take on an IT Manager role. This position involves a mix of hands-on IT support and technical leadership responsibilities. The role is hybrid, requiring a presence on-site in Fremont at least three days per week. Proximity to the office is critical as the business needs someone on-site for troubleshooting when required, in addition to handling remote IT support. The role will support both their team of 20 full-time employees and various 1099 contractors/consultants.

Key Responsibilities:

1. Hands-on IT Support:
   • Provide day-to-day IT support for employees and contractors, both on-site and remotely.
   • Address troubleshooting needs across hardware, software, and networking.
2. IT Management & Leadership:
   • Play a leadership role in managing the IT infrastructure and ensuring its scalability to support company operations and growth.
   • Collaborate with the compliance manager to design and implement policies ensuring adherence to U.S. national security and compliance requirements.
   • Provide technical oversight to part-time IT support personnel.
3. Project Management:
   • Build and optimize IT infrastructure to meet company needs and align with customer expectations.
   • Work closely with potential customers on IT-related elements of projects.

Key Requirements:

• Technical Skills:
  • Strong expertise in AWS Cloud, including managing infrastructure and datasets. AWS is a major component of this role.
  • Understanding of compliance-heavy industries, particularly in alignment with U.S. national security requirements.
  • Technical leadership abilities and hands-on IT troubleshooting capabilities.
• Compliance and Security:
  • Experience in compliance-heavy environments, such as defense, healthcare, or financial services, is highly preferred.
• Hybrid Work:
  • On-site presence is critical for troubleshooting, hands-on IT infrastructure support, and leadership responsibilities.

Team and Reporting Structure:

• The IT Manager will report to the COO and co-founder, who has both technical and IT expertise.
• The existing IT infrastructure is partially built out and operational; however, this role will focus on scaling, optimizing, and ensuring compliance.
• The IT Manager will work closely with the compliance manager to drive policy implementation and infrastructure alignment with national security guidelines.

Ideal Candidate:

• Experienced in AWS infrastructure and compliance-heavy industries.
• Skilled in both hands-on IT troubleshooting and project management.

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