Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...the Role We are looking for an expert in biometric recognition and computer vision to help us build a proprietary contactless fingerprint recognition SDK . The core objective is to turn raw images of a hand/finger captured by a smartphone camera into standards-...
Senior Coordinator of Liturgies and Music Join to apply for the Senior Coordinator of Liturgies and Music role at Archdiocese of ChicagoSenior Coordinator of Liturgies and Music 1 week ago Be among the first 25 applicantsJoin to apply for the Senior Coordinator of Liturgies...
...Registered Nurse (RN) Behavioral Health at Highpoint Health - Sumner with Ascension Saint Thomas summary: The Registered Nurse (... ...personalized care without accepting medically unstable patients. Telehealth psychiatric services are also available to enhance patient...
...Remote Digital Marketing Specialist | High-Income Potential | Flexible Work Work From Anywhere | Uncapped Earnings | Career Growth Are you a results-driven, digital marketing expert eager to take the next step in your career? Do you thrive in a remote, flexible...
...Regional Walmart driver position gone 5days out! Western States DELIVERIES !!Can work weekends ! LOTS OF FRIEGHT !! NO TOUCH FRIEGHT! COMPETITIVE PAY on cent per mile!... ...record and no sap drivers ! YOU CAN TAKE THE TRUCK HOME ! Apply today! Pay: $1200 to 1300per week...