Client Support Associate, AMS Job at re:Members, United States

OERzbjJYNnhKUytNZWVwVjVmNmdMNU1m
  • re:Members
  • United States

Job Description

Client Support Associate, AMS
Empowering Clients with System Support.

re:Members associates support the powerful products on which hundreds of non-profit organizations -and their hundreds of thousands of users- rely. Our vision is to provide powerful solutions that help our non-profit clients improve the world.

Why people love working here:
  • Focus on personal and career development.
  • Competitive salary, benefits, and other forms of compensation.
  • Fresh approaches to using familiar skill sets and areas of expertise.
  • Caring, capable leaders.
  • Thriving culture powered by hybrid and remote team members.
  • Our vision: Provide powerful solutions that help our non-profit clients improve the world.
  • Our core values: Initiative, Collaboration, Reliability and Stewardship.
  • Handle customer service inquiries via telephone, email, and case management ticketing system from Associations and Unions
  • Collaborate with other departments to resolve customer issues
  • Troubleshooting of our AMS system for clients as needed
  • Advocate for customers by submitting improvement ideas and supporting other departments through projects and implementation transitions.
This role: You will be successful in this role if you…
  • Earned a bachelor’s degree in a technical field or equivalent experience
  • Have 1-3+ year’s relevant experience in SaaS solution support
  • Can analyze and explain complicated data to our clients
  • Understand technology such as MS SQL, HTML, JavaScript and CSS

Eligible candidates reside in one of these states: DC, MD, VA, CA, MI

Compensation
$24.04 USD per hour
This reflects the base salary range for this position. Actual pay may vary based on factors such as performance, skills, certification, and experience. The range provided is only one part of the overall compensation package offered to candidates.
Benefits
  • 20 days of PTO + 12 paid holidays 
  • Medical, Dental, Vision Insurance
  • Pet Insurance Discount  
  • 401(K) Retirement Plan with company contribution
  • Collaborative, high-energy work environment 
  • Hybrid/Remote first workplace  

Your interest is safe with us!
We will not share your name or information with anyone without your consent. 

Click here to apply or forward link to a friend.

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

Steve Barney - State Farm Agent

Life Insurance Position - State Farm Agent Team Member Job at Steve Barney - State Farm Agent

 ...Position Overview Successful State Farm Agent is seeking a qualified...  ...team for the role of Life Insurance Position - State Farm Agent...  ...about insurance options. Work with the agent to establish and...  ...Farm. Flexible work from home options available. My team... 

ESTÉE LAUDER

Clinique Ulta Beauty Advisor/Artist Freelancer la, ca Job at ESTÉE LAUDER

## Description As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational...

Jobright.ai

Junior Cloud Engineer Job at Jobright.ai

Join to apply for the Junior Cloud Engineer role at Jobright.aiJoin to apply for the Junior Cloud Engineer role at Jobright.aiGet AI-powered advice on this job and more exclusive features.Jobright is an AI-powered career platform that helps job seekers discover the top... 

Bedrock Detroit

Real Estate Development Internships - Summer 2026 Job at Bedrock Detroit

 ...Bedrock Bedrock is an award-winning real estate developer focused on comprehensive city...  ...learning how our full-cycle real estate and development company brings vibrant and sustainable...  ...or department youre most excited to intern with, based on your interests,... 

Wegmans Food Markets

Grocery Custodian Job at Wegmans Food Markets

 ...opportunities in all areas of the store. These positions may include: Cashier/Parking Lot Attendant E-Commerce Store Shopper Custodian Dishwasher Product Stocker Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) Fresh...